How to lose traffic and alienate customers

Posted in Web content and marketing, Web design, Web development

The provocative title points to the importance of having a responsive web site—if your site is not responsive, you are at best frustrating your customers, and at worst losing sales.

5 reasons why RFPs are a bad idea

Posted in Web content and marketing, Web design, Web development

As much as we'd like to work for you, we generally won't respond to RFPs (Request for Proposal).

When web sites fail: Don’t throw good money after bad

Posted in Web design

For sites gone sour, sometimes the most painful solution—starting over—is the best.

I want a quote. What do I need?

Posted in Web content and marketing, Web design

One of the first questions from our clients is "What will this cost?". What is needed to write a proper quote?

Cost versus customization

Posted in Web design, Web development

Generally speaking, the cost of a web site is proportional to the amount of customization.  In other words, more customization = higher cost.

Web site planning: get it right the first time!

Posted in Web design, Web development

When building a web site, planning is often an afterthought. It doesn't have to be that way.

Custom ExpressionEngine installation

Posted in Web design, Web development, ExpressionEngine

Save hours of configuration time with our custom ExpressionEngine installation.

Online communication: responsiveness to customers is key!

Posted in Web content and marketing, Web design

Customers expect your online communications to be just as efficient and prompt as phone and mail communications.